Lack of Industry Knowledge
Our greatest advice to homeowners is to screen your roofing contractor. Today’s ownership usually doesn’t have much, if any, hands-on experience. Many have never replaced a roof themselves. It’s hard to set a standard for excellence when you don’t have the knowledge to do so. Their hope is that their sub-contracting crew has all the knowledge to properly install the roof. Subcontractors, however, are not licensed and are not required to know housing codes. So if their knowledge is lacking, your roof may not be what it should be.
To avoid major headaches and ongoing issues:
- Know who’s doing the actual work;
- Understand the knowledge and leadership level of the company and their subs;
- Know that the roofer will follow up after the job, and that they will be there after the sale for any warranty issues;
- Ensure that the roofer reinvests in their company and updates their equipment. And verify that their subs do the same;
- Really get to know your contractor. Promises are easy, following through is another thing.
Remember, at the end of day, you are the one who has to live with the product they installed. So question everything, until you’re comfortable making a hiring decision.